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Poetry, People watching, and Polemics -- the real PPP...Random insanity generated in hopes of priming the creative pump (hmm... 'things that sound dirty, but aren't' for $500, Alex...) and really just posted to put off things that i should be doing instead. m
7.01.2004
Quick unemployment update (both)
WOOHOO! got a call back from the library HR department yesterday afternoon... they've FINALLY gotten the applications in and started making some calls for phone interviews (which means i made it past the first round of screening). it was pretty basic stuff...
1) describe your experience working with a diverse group of coworkers. they've now hit this "diversity" thing in the phone interview, twice in the the supplemental questionnaire, and twice in the job posting. hmm. think this may be important?
2) describe an experience with a "difficult" customer. before i could stop myself, i immediately quipped, "a 'difficult' customer? i've never had one of those..." oh well. anyone who's worked with the general public on a daily basis and isn't an angelus vero (or something like that...) kind of has that as a gut-level reflex. hmm. maybe they're using that one to see how much customer service experience you really have, and how honest you're being in the interview. anybody in full-on interview mode would answer, "that's a tough question, because i've found that as long as you're willing to be reasonable, there's no such thing as a difficult customer..." I have two things to say to that... 1) bull 2) -#$%^!!
3) as a library, we are committed to freedom of information. we have a policy that we do not restrict our patrons' access to material, even that which may be objectionable. with that in mind, how would you handle it if a child came up with something that you thought was inappropriate? this one is tougher than it appears on the surface, because a lot of it depends on what question they're really asking... i think i did ok, though.
oh well. we'll see. keep you fingers crossed for me, please. (you can uncross them when you type, though, 'cause otherwise your documents woiuilkd loloo,kj lokike rtnhkiszl.l.l.) ;-)
m
1) describe your experience working with a diverse group of coworkers. they've now hit this "diversity" thing in the phone interview, twice in the the supplemental questionnaire, and twice in the job posting. hmm. think this may be important?
2) describe an experience with a "difficult" customer. before i could stop myself, i immediately quipped, "a 'difficult' customer? i've never had one of those..." oh well. anyone who's worked with the general public on a daily basis and isn't an angelus vero (or something like that...) kind of has that as a gut-level reflex. hmm. maybe they're using that one to see how much customer service experience you really have, and how honest you're being in the interview. anybody in full-on interview mode would answer, "that's a tough question, because i've found that as long as you're willing to be reasonable, there's no such thing as a difficult customer..." I have two things to say to that... 1) bull 2) -#$%^!!
3) as a library, we are committed to freedom of information. we have a policy that we do not restrict our patrons' access to material, even that which may be objectionable. with that in mind, how would you handle it if a child came up with something that you thought was inappropriate? this one is tougher than it appears on the surface, because a lot of it depends on what question they're really asking... i think i did ok, though.
oh well. we'll see. keep you fingers crossed for me, please. (you can uncross them when you type, though, 'cause otherwise your documents woiuilkd loloo,kj lokike rtnhkiszl.l.l.) ;-)
m
